Toyoko Inn Narita Airport Shinkan

It's a very good choice for overnight near the airport. The shuttle bus is easy to find, and the drivers help with the suitcases. It takes only 5 minutes from the airport (not rush hours). The room is clean and big enough. There's a Lawson store at the lobby, and the clerk there was also nice. The hotel receptionists are warm and helpful, I read some old comments on google saying that the staff were unwilling to help, but it wasn't like that in my case, so I assume the management solve the matter, which it good to know. There's a scale at the lobby free to use, which is very useful. And Lawson store sell a cheap carry-on bag with wheels for travelers who need more space to pack souvenirs. The help-yourself breakfast offers a various choice of food, it's not super delicious but cost-worthy.

I needed a place to spend the night between Narita flights and this was perfect. The free airport shuttle is frequent and convenient. Check-in at the machine could be difficult if you don't know Japanese, but there's staff present for assistance. In general, the staff is always there for you, they were nice and helpful. The room was nice and quiet, had plenty of natural light and dark curtains to shut it out. There are a few lamps around the room and a bedside light as well. It's not spacious, but it makes good use of its space so it's enough. Each room has it's own wi-fi, so it wouldn't slow down from too many users. There's access to a TV with streaming services, as long as you have your own account for them - otherwise there are a few movies on the hotel VOD itself. Water in the bathroom was a bit tricky - starting it warm required a bit of experimenting, but nothing that I couldn't figure out on my own. The bathroom was clean and there were amenities available - remember to take them from the hall. Breakfast service starts at 6:30 and despite there being quite a crowd, there was enough food and space as to not cause any inconvenience. The food was delicious and there were both Japanese and eastern options available. There's a convenience store at the ground floor, so if you arrive late at night you don't even have to leave the building to grab a snack. If you don't have an outlet adapter yet, there's a USB charging port in the room.

-The breakfast was good and filling. It does get a little crowded and can be difficult to find a table to eat at. -The staff was extremely accommodating and spoke English. If things got a little complicated, they had translation devices that were accurate. -The shuttle drivers are who made my stay. They had shuttle routines go to the airport terminals and back very frequently. I took it everyday to get to the station at the airport. The drivers were wonderful. When it was time for me to go, they loaded and unloaded all my luggages for me in the bus. It took all the stress away for trying to figure out how to get them all to the airport myself. -The size of the room was good for the price and impeccably clean. Thank you very much for making my stay comfortable. The staff were wonderful

Free breakfast was lovely.. stuff needed upon checkin like toothbrush, comb, skincare, were all available in the lobby. Spa was also free. Shuttle service esp the driver was very polite & helpful, the staff as well. Would stay here again.

I loved that the hotel offered a shuttle bus from the airport. Super thoughtful, so we didn’t have to spend a ton of money on a taxi. From the start, we had a great experience. We struggled a bit with the machine at check-in, but the staff were super helpful and got us sorted in minutes. The room was fantastic. Fully equipped with everything from a kettle to a hairdryer. We had so much fun playing with the futuristic toilets too! It was also really nice having plenty of elevators, so we never had to wait long. The hotel itself was excellent. Spotless from the floors to the walls. We also loved that there was a convenience store with an ATM inside the hotel, especially since we arrived really late and were starving. One of my favorite things about the hotel was all the freebies — skincare products, matcha, toothbrushes, and more. Plus, they had a free printer you could use anytime, which was super handy. Breakfast was another highlight. The mackerel was amazing, and the salad and eggs were just heavenly. It was nice to see the staff constantly refilling the trays even before they were empty. All in all, we had a fantastic time at Toyoko Inn and would definitely stay there again!